Water is in the base or the washer is leaking. Close the tap, unplug and call for service.
Model compatibility: Bosch reuses codes across series and model years, so E:00-23 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Water has collected in the washer base or the appliance is leaking.
E:00-23 signals one of two things: water sitting in the washer’s base, or a leak from the appliance. Bosch’s instruction is to shut the tap and phone customer support. It lists no reset and no owner fix.
First minutes
Close the faucet feeding the washer, or each of them where hot and cold are both plumbed in.
Turn the selector to off and pull the plug: water beside a mains appliance can give a shock.
Wipe up floor water, so any new water is easy to spot.
Look at the outside connections
Bosch’s manual names two everyday sources of puddles beneath a washer. A glance at them while service is pending is fine, but it is no substitute.
Supply hose: check that it is tight at both ends and has its rubber washer. The manual’s remedy is to hand-tighten the washer end and seat the washer.
Drain hose: check it is secure at the washer and has its clamp. A hose that continues to leak may need replacing.
For the code itself, Bosch’s advice is still to contact support.
Upper floors and long absences
The manual adds two habits. In a building with several stories, put the washer on a floor with a drain so leaks cannot damage rooms below. And when it is going to be idle for a long time, such as over a vacation, close both supply valves.
Related codes
E23 / F23: the AquaStop leak protection tripping, as older displays show it.
E17 / F17 / F29: inlet filters plus the AquaStop hose: trouble with the incoming supply instead of a leak.
Washer leak repair in Los Angeles
Once the tap is closed and the plug is out, call (310) 879-1577 about your Bosch washer in Los Angeles. Say where the water showed up and give the model number from the plate inside the door or on the back.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Bosch appliance?
Book a specialist visit for a clear estimate and approval before any repair.
